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New measures to support NDIS participants and providers through COVID-19

21 March, 2020 Ann Porter Parents

Following discussions of the COAG Disability Reform Council (DRC) last week, the Commonwealth has today announced new measures for NDIS participants service providers to help support them amid the outbreak of COVID-19.

Some other measures announced today include:

  • NDIS plans to be extended by up to 24 months, ensuring continuity of support and increasing capacity of NDIA staff to focus on urgent and required changes to plans.
  • Face to face planning shifted to telephone meetings where possible.
  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.
  • Financial assistance to providers to support retention of workers including advance payments, 10 per cent COVID-19 loading on some supports and changes to cancellation policies.

Any new service gaps that might open due to COVID-19 are being closely monitored. If usual services cannot be delivered by a provider, the NDIA will work with states and territories to source an alternative provider who can step in to provide the required essential services.

For more information: https://www.ndis.gov.au/understanding/ndis-and-other-government-services/ndis-and-disaster-response